Who We Are at Admiral Casino
We run Admiral Casino as a licensed online gaming operator, part of the Novomatic UK Limited group. This page sets out who we are, where we came from and the standards we hold ourselves to.
Our Story Since 2019
We launched Admiral Casino in 2019 with a clear brief: bring the reliability of a land-based gaming group to a purely online audience in Britain. Our parent, Novomatic UK Limited, is part of the Novomatic Group, an operator with decades of gaming-sector experience across Europe. That background shaped three decisions we still stand by: transparent bonus terms, fast withdrawals and a support desk that answers around the clock.
From launch we built the platform in GBP from the ground up, with deposit floors of £10 and no fees on deposits or withdrawals. Growth since launch has been steady rather than headline-driven. We expanded the library past 700 games, added a live dealer suite of more than 60 tables and introduced crash titles, all without changing the withdrawal promise we made on day one.
What We Offer You
The library stands at 700+ games: 600+ slots, 60+ live dealer tables, 40+ table games, 30+ jackpots and a small crash-game selection. Thirteen studios supply the content, including Evolution, Pragmatic Play, NetEnt, Play'n GO, Novomatic and Nolimit City. We deliberately cap the provider list rather than chasing volume, because each studio is vetted for RNG certification before it goes live on our site.
Payments are equally straightforward. You deposit and withdraw in GBP with a £10 minimum either way, up to £10,000 per day in withdrawals. E-wallet cashouts clear within 0-24 hours; cards take 1-3 business days and bank transfers 3-5 business days. We charge no fees at our end.
| Category | Count |
|---|---|
| Total games | 700+ |
| Slots | 600+ |
| Live dealer tables | 60+ |
| Table games | 40+ |
| Jackpots | 30+ |
| Crash games | 3+ |
Our Licence and Regulation
Admiral Casino operates under licence MGA/B2C/458/2019 issued by the Malta Gaming Authority. The MGA supervises our financial conduct, game fairness reporting and dispute handling, and we file compliance reports with the regulator on an ongoing basis. Player funds are segregated from operating funds under the MGA framework.
Regulation is not an abstraction for us. It means your withdrawal rights are enforceable, your complaints have an escalation route beyond our own support desk, and our advertising must meet published standards. If you are based in the USA, France, Germany, the Netherlands, Spain, Italy, Belgium, Denmark, Sweden or Greece, we cannot accept your play, and our geoblocking enforces that before you register.
How We Keep You Safe
All traffic between your browser and our servers is encrypted with TLS. Account data is stored on segregated infrastructure with access limited to staff who need it for support or compliance work, and every access is logged. We run penetration testing on a scheduled cycle and patch findings before each release.
Fairness is audited, not claimed. Every game on the site runs on certified RNGs tested by independent laboratories, and the MGA licence requires us to keep those certifications current. Before your first withdrawal we complete KYC checks: photo ID, proof of address and payment method verification. It adds a step, but it is what keeps stolen cards and underage accounts out of the system.
Our Commitment to Players
Responsible gambling is built into the account itself, not tucked into a footer. You set deposit limits and loss limits yourself, session reminders track how long you have been playing, and time-out and self-exclusion are available through your account settings and via GAMSTOP. We also point players to GamCare and BeGambleAware for independent support.
Transparency is the other half of the commitment. Our welcome bonus of 100% up to £2,000 with 550 free spins carries a 25x wagering requirement and a 30-day validity window, stated plainly so you can judge it before you opt in. The same rule applies to every promotion we run: daily deals, reloads up to £500, weekly cashback up to 15% and monthly prize draws all publish their terms on the promotion page itself.
Reach Our Team Anytime
Behind the platform we are a UK-facing team within the Novomatic UK Limited group, with a support operation staffed 24/7. Live chat is the fastest route for anything account-related, and [email protected] handles detailed queries such as KYC documents and withdrawal follow-ups, with replies in English and four other languages.
We treat support as part of the product rather than a cost centre. The agents who answer your chat can see account status, escalate payment issues directly and are measured on resolution, not ticket closure. If something goes wrong on our side, we say so, fix it and tell you what changed.
Frequently asked questions
Who owns Admiral Casino?
We are operated by Novomatic UK Limited, part of the Novomatic Group, under licence MGA/B2C/458/2019 from the Malta Gaming Authority.
When did Admiral Casino launch?
We launched in 2019 as a GBP-only online casino and have grown the library to more than 700 games since then.
What responsible gambling tools do you offer?
You can set deposit and loss limits, enable session reminders, take a time-out or self-exclude via GAMSTOP. We also signpost GamCare and BeGambleAware.
How can I contact you?
Live chat is available 24/7, or email [email protected] for detailed account and withdrawal queries.